ZeusQQ is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your own data as a member of our platform.
Six principles that guide how ZeusQQ handles your personal information — every day, on every interaction.
All personal data transmitted to and from ZeusQQ is protected by 256-bit SSL/TLS encryption. Sensitive data at rest — including payment details and identity documents — is stored using industry-standard encryption protocols.
We collect only the personal data that is genuinely necessary for account creation, service delivery, identity verification, and regulatory compliance. We do not collect data speculatively or for purposes unrelated to your ZeusQQ membership.
ZeusQQ does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is shared only with essential service providers under strict confidentiality obligations, and only to the extent necessary.
You have the right to access, correct, delete, and restrict the processing of your personal data at any time. ZeusQQ provides clear mechanisms for exercising each of these rights, detailed in Section 9 of this Policy.
We retain personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. Account data is retained for a minimum of five years following account closure for regulatory compliance.
In the event of a confirmed personal data breach that poses a risk to affected members, ZeusQQ will notify impacted individuals promptly and take immediate remedial action in accordance with applicable data protection obligations.
This Privacy Policy ("Policy") describes how ZeusQQ ("the Platform", "we", "us", "our") collects, uses, stores, shares, and protects personal data relating to individuals ("Members", "Users", "you") who access or use the ZeusQQ platform and associated services available at https://zeusqq.cam.
ZeusQQ operates an online casino and sports betting platform serving players across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and surrounding areas. In providing these services, we process personal data in accordance with applicable data protection laws and regulations, including those governing the handling of personal information for online gambling service providers.
This Policy applies to all personal data collected through the ZeusQQ website, mobile interface, customer support channels, promotional communications, and any other interaction you have with ZeusQQ as a registered Member or as a visitor. It should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy.
The following definitions apply throughout this Privacy Policy:
ZeusQQ collects the following categories of personal data in the course of providing its services:
ZeusQQ collects personal data through the following means:
ZeusQQ processes personal data on the following legal bases, depending on the nature and purpose of the processing activity:
ZeusQQ uses the personal data we collect for the following purposes:
To create and manage your ZeusQQ account; to verify your identity and age (21+ requirement); to process deposits and withdrawals via supported Malaysian payment methods; to provide access to casino games, slots, live dealer games, and sports betting markets; and to administer promotions, bonuses, and the VIP loyalty programme.
To meet our obligations under applicable anti-money laundering (AML) and counter-terrorist financing (CTF) regulations; to conduct ongoing transaction monitoring; to submit mandatory reports to regulatory authorities where required; and to maintain records as required by applicable law.
To detect, investigate, and prevent fraud, collusion, bot activity, multi-accounting, and other prohibited conduct; to monitor for unusual or suspicious account activity; and to protect the integrity of the Platform and its members.
To administer deposit limits, loss limits, session reminders, and self-exclusion tools; to identify members who may be exhibiting signs of problem gambling behaviour; and to provide appropriate support and intervention where necessary.
To respond to your enquiries, complaints, and support requests; to resolve disputes; and to maintain records of communications for quality assurance and compliance purposes.
To send you promotional communications — including information about bonuses, new games, and ZeusQQ events — where you have consented to receive such communications. You may opt out of marketing emails at any time by contacting our support team. Opting out of marketing does not affect transactional communications related to your account.
To analyse aggregated and anonymised usage data to improve Platform functionality, game selection, user experience, and technical performance. Analytics processing does not involve decisions made solely by automated means that have a significant effect on individual Members.
ZeusQQ does not sell, rent, or trade your personal data. We share personal data only in the following circumstances, and only to the extent necessary for the stated purpose:
We engage third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These include:
ZeusQQ may disclose personal data to competent regulatory authorities, law enforcement agencies, or government bodies where required by law, court order, or regulatory direction. We may also disclose data where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity.
In the event of a merger, acquisition, restructuring, or sale of all or part of ZeusQQ's business, personal data held by ZeusQQ may be transferred to the acquiring entity as part of that transaction. Affected Members will be notified of any such transfer and any material changes to this Policy resulting from it.
ZeusQQ retains personal data for no longer than is necessary for the purposes for which it was collected, taking into account applicable legal, regulatory, and operational retention requirements. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with ZeusQQ's data disposal procedures. Where data must be retained beyond the standard period due to ongoing legal proceedings, regulatory investigations, or unresolved disputes, it will be retained until such matters are fully resolved.
As a ZeusQQ Member, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details set out in Section 15.
Request a copy of the personal data we hold about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while a dispute is under review.
Request your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on legitimate interests, including direct marketing communications.
ZeusQQ will respond to verified data subject requests within 30 days. We may request proof of identity before processing your request. Where requests are complex or numerous, the response period may be extended by a further 30 days, with notice provided to you. Certain rights may be limited where their exercise conflicts with applicable legal obligations, such as mandatory AML record-keeping requirements.
ZeusQQ uses cookies and similar tracking technologies to operate the Platform, enhance user experience, and support security monitoring. The following categories of cookies are used:
These cookies are strictly necessary for the Platform to function. They enable core features such as account login sessions, security token management, and navigation between pages. Essential cookies cannot be disabled without significantly impairing Platform functionality.
These cookies remember your preferences — such as language settings, lobby display preferences, and responsible gambling tool configurations — to provide a more personalised experience on return visits.
These cookies collect anonymised data about how Members navigate and use the Platform, which pages are visited most frequently, and where technical errors occur. This data is used solely to improve Platform performance and user experience. Analytical cookies do not identify individual users.
These cookies support fraud detection and account security monitoring, including session integrity verification and detection of suspicious login behaviour.
ZeusQQ implements comprehensive technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While ZeusQQ maintains robust security standards, no digital system is entirely immune from risk. Members are encouraged to use strong, unique passwords for their ZeusQQ account and to avoid sharing login credentials with any third party. If you suspect unauthorised access to your account, please contact support immediately.
ZeusQQ's services are strictly for individuals aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. As part of our registration and KYC process, we verify the age of all Members before activating full account access.
Where ZeusQQ becomes aware that personal data has been collected from an individual under the age of 21 — whether through the discovery of false registration information or through other means — we will immediately suspend the relevant account, delete the collected data to the extent not required for regulatory purposes, and take appropriate action in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that a minor may have registered on the Platform using false information, please contact us immediately at the address listed in Section 15 so that we can investigate and take appropriate action without delay.
ZeusQQ may transfer personal data to, or process personal data in, jurisdictions outside Malaysia in connection with our use of international service providers for hosting, KYC verification, payment processing, and game delivery. Where such transfers occur, ZeusQQ ensures that adequate safeguards are in place to protect your personal data, including:
For further information about international transfer safeguards applicable to your personal data, please contact us using the details in Section 15.
ZeusQQ reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, Platform features, or our data processing practices. When material changes are made, we will update the "Last Updated" date at the top of this Policy and, where the changes are significant, notify registered Members by email or through a prominent notice on the Platform.
Your continued use of the ZeusQQ Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to remain informed of how your personal data is being protected and processed.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how ZeusQQ is handling your personal data, please contact our Data Protection team through the following channels:
When submitting a data access or erasure request, please be prepared to provide proof of identity to enable us to verify that the request relates to your account before processing it.
Now that you know how ZeusQQ handles your data, you can play with confidence. 500+ certified games, fast MYR withdrawals, and a team that takes your security seriously.
For players aged 21 and above only. Read our Terms & Conditions and Responsible Gambling Policy before registering.